What Assistify VAs Do For Their Clients
Email Management
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Sorting and prioritising emails
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Drafting and sending responses
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Calendar and appointment coordination
Customer Support
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Handling customer queries and feedback
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Appointment and booking coordination
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Sending follow-up and thank you notes
Travel Coordination
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Itinerary planning
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Flight, hotel, and transportation bookings
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Travel advisories and local guidelines
Event Planning
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Venue sourcing and booking
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Coordinating with vendors and caterers
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Guest list and RSVP management
Writing & Editing
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Drafting blogs and articles
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Proofreading and editing
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Copywriting for ads and promotional material
Personal Admin
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School holiday planning
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Meal planning/ grocery ordering
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Appointment booking
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Gift arranging & ordering
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Travel planning
Graphic Design
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Creating visuals for social media and websites
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Designing branding materials
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Info-graphics and presentation design
Social Media Management
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Scheduling and posting content
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Engaging with followers and handling DMs
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Analytics and performance tracking
Market Research
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Competitor analysis
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Identifying market trends
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Gathering customer feedback
Sourcing & Reporting
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Sourcing suppliers and vendors
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Comparing product features and prices
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Analysing product reviews and feedback
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What is a Virtual Assistant (VA)?A Virtual Assistant is a professional who provides various services to businesses or individuals from a remote location.
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Why should I hire a VA through Assistify?Assistify offers dedicated VAs who are trained and skilled, ensuring you receive top-tier assistance tailored to your needs.
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How quickly can I start with my VA once I sign up?Upon signing up and specifying your requirements, we typically match you with a suitable VA within 24-48 hours.
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Do I need to train my VA?Our VAs come pre-trained in general tasks. However, specific tasks or company processes might require a brief onboarding.
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What tasks can a VA handle for me?VAs can manage a range of tasks from scheduling, email management, data compilation, booking travel, to ordering supplies and more.
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How can I track my VA's progress?Regular updates can be arranged, and many clients use task management tools like Monday.com or Asana for real-time progress tracking.
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Can a VA handle industry-specific tasks?Absolutely. Many of our VAs have specialized skills and can be matched based on your industry or specific needs.
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What if my tasks require specific software?Most of our VAs are adaptable and can quickly learn new tools. Just ensure you have the appropriate licenses for any proprietary software.
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How do I communicate with my VA?You can communicate with your VA through email, phone, slack, or any preferred communication platform.
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Can I change my VA if I'm not satisfied?Yes, customer satisfaction is our priority. If you're not content with your VA, we'll help you find a better match.
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Will my VA work in my time zone?We are a UK based company so are VAs will work UK office hours, however if you'd like a VA based in your time zone, we can see what we can do!
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Can I request my VA to work outside regular hours or on weekends?Yes, with prior notice and based on the VA's availability, adjustments can be made. You will be charged accordingly for overtime.
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How do you ensure the confidentiality of my data?We take data security seriously. All our VAs sign a confidentiality agreement, and we use encrypted communication tools.
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Can I provide feedback about my VA's performance?Absolutely! We encourage feedback as it helps improve our service quality and the VA's performance. You will be offered quarterly catch-ups with a senior member of the team, these will be more regular in your first 3 months to make sure everything is going smoothly.
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What if I need my VA to have additional skills in the future?We're flexible. Let us know, and we'll facilitate additional training or match you with a VA that possesses the skills you require.
About Assistify
Assistify is your easy access to VAs aimed to make your job easy!
Assistify is your trusted partner in streamlining business operations and enhancing productivity. Our dedicated virtual assistants seamlessly integrate into your team, managing tasks from intricate scheduling to efficient communication and data handling.
Whether it's ordering office essentials, arranging team lunches, handling crucial emails, or doing intensive creative work, Assistify ensures every detail is meticulously taken care of. Experience the convenience of having a professional assistant at your fingertips, and let us empower your business growth.
